We offer a service package with delivery and collection for a minimum rental amount of €100,- Excl. VAT. The transportation costs are calculated based on the location where the items need to be delivered. If you selected the service package with delivery and pickup, we will come and bring the materials to your location and pick them up after the event. Our transport service runs Monday to Friday between 09:00 – 17:00. Weekend rental orders are therefore delivered on Friday and picked up on Monday. With your order you can specify a time block for the delivery and pick-up time. Without a specified time block a rental order will be delivered and picked up between 09:00 – 17:00. When picking up, the rented materials must be complete and packed ready (as delivered) for our driver. Also, the location must be open at the time of pick-up or delivery. If any of the above is not the case, a new pick-up appointment will have to be made. Additional transport costs will be charged if this is the case. Materials will only be delivered and picked up at ground level. Access must be paved and our vans or trucks must be able to get to within 25 meters of the address. Materials must be stored dry and safely.

We offer a service package with setup and breakdown for a minimum rental amount of €100,- Excl. VAT. The transportation costs are calculated based on the location where the items need to be delivered. The setup and breakdown costs are calculated based on the number and type of equipment that needs to be set up and dismantled. The assembly and disassembly package always includes the transport package. For this, please read our transport conditions under the frequently asked questions "How does your delivery & pick up service work". The assembly disassembly service relates only to materials rented from Rental Supplier. Materials from third parties will not be dismantled. Nothing will be connected to these.

For weekend rentals, you can collect on Friday between 09:00 – 17:00 and return on Monday between 09:00 – 17:00 at one of our branches. You only pay a one-day rate for the entire weekend. Have you chosen a service package with on-site delivery and collection? Then materials will also be delivered on Friday and collected on Monday.

Our shopping cart calculates for you a multi-day rental discount. We only charge for the days you use the equipment. Assembly and disassembly days are not charged. This multi-day rental discount works on the basis of a factor list. This means that, for example; a 2 day rental will be charged with only 1.5 times the daily rate for the entire rental period. And for a 3 day rental, we only charge 2 times the day rate for the rental period (and so on). Customised proposals are made for international projects with long transport periods. In this case, please contact us for a bespoke quotation.

Our regular delivery rates are calculated for deliveries and collections on weekdays between 09:00 – 17:00. This in order to combine as many orders as possible and thus keep delivery reasonably priced. However, there are times when, due to location restrictions, delivery or pickup can really only be made outside business hours. In that case a customised proposal will be made. When making your rental request you can indicate what your preferred delivery or pick up time is. Your quote will be adjusted by an employee with the additional costs delivery or pick-up outside our regular operating hours.

If you look on the product page of the rental item you will see icons on the side showing how technically advanced a rental item is. This is divided into three classes: 'Plug & Play', 'Some technical knowledge required' and 'For the professional'. This is of course an indication and assumes general basic knowledge of people of technical equipment and can of course vary from person to person.

Every car and every rental item is different. Therefore, it is difficult for us to estimate what will fit in your car. However, we have made a general indication per product. This can be found on the product pages on the right. It is divided into three classes: 'Regular car', 'Van', 'Truck with tailgate'. Of course these indications assume that there are no other materials in the car and in the case of a passenger car that the rear seats can be reclined. In the case of a van we assume that this regards a fully enclosed cargo version and not a people carrier.

Our PRO AV user products are intended exclusively for customers with a PRO AV user account. These are products that require in-depth technical knowledge. PRO AV user accounts are set up after an appointment with a Rental Supplier account manager and are intended exclusively for: Companies active in the audiovisual industry, booth builders, event organizers and event venues. One-time customers or customers not in the target group unfortunately cannot apply for a PRO AV user account and therefore cannot rent the products in this category. Want to apply for a PRO AV account? Click on the PRO AV link in the footer of the website to make an application.